Right to Return - No Quibble

If you’re not happy with the device that you have purchased, or it isn’t quite what you were looking for or it’s too complicated to use, you've got 14 days, starting on the date of receipt, to change your mind and claim a full refund. In order to do this, please call or email us to inform us that you wish to return the device within the 14 Day Period.

We will register your wish to return your device purchased, we will then provide you with a confirmation email and with a postage-paid label to return the phone, from which point you will have up to 14 calendar days to return your purchase.
Items must be returned undamaged and with all original contents ( such as chargers, cables and accessories ).

Right to cancel

If you find that there is a fault with your device within 30 calendar days of your receipt, we'll either give you a replacement or your money back provided the products you received have not been damaged by you in any way. In order to do this, please call or email us to inform us that your device is faulty.

We will register your wish to return your faulty device, we will then provide you with a confirmation email and with a postage-paid label to return the phone, from which point you will have up to 14 calendar days to return your purchase.

Fault Over 30 Days of Your Receipt

If you find that there is a fault with your device and it’s over the 30 calendar days of your receipt, we'll either repair or replace provided the products you received have not been damaged by you in any way. If a repair or exact replacement isn’t possible, we will endeavor to send you a replacement that is an equivalent or nearest equivalent model.